• We usually ship orders within 3–5 business days.
• Orders placed after 6:00 PM will be processed on the next business day

Once your order is dispatched, you’ll receive an email or SMS with a real‑time tracking link so you can follow your package every step of the way.

Returns are only accepted within 7 days from the date of purchase and only if the product is damaged or defective. We cannot accept returns for all products in other cases.

To process a return or replacement, you must record a clear unboxing video of the product upon delivery.

Every Zyntraa product is quality‑checked and authenticity‑verified before shipping. We stand behind our products with a 100% authenticity guarantee.

Absolutely. Every Zyntraa piece goes through a strict multi‑step quality inspection before it leaves our hands. We check for craftsmanship, finish, and packaging integrity so you receive your order in perfect condition — every time.